Limited Warranty:
What Does This Warranty Cover? This warranty only covers defects in Slingbox hardware products purchased from Sling Media authorized resellers.
How Long Does the Coverage Last? Your Slingbox hardware product is warranted to be free of defects for one (1) year from the original date of purchase.
What will Sling Media Do? If your Slingbox hardware product is defective, Sling Media will repair or replace it with the same product, or another product with similar features.
How Do You Get Warranty Service? Please contact the Sling Media technical support team at 1 877 GO SLING (option #4) to verify eligibility. Once the Sling Media technical support agent determines that your eligible Slingbox product is defective, that agent will provide you with a Return Material Authorization (RMA) number and the address of the Sling Media Returns Center. Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected.
Upon receipt at Sling Media’s designated Returns Center, Sling Media will service the original Slingbox hardware product and use reasonable efforts to send it, or the replacement product, to you within 10 business days. Repaired or replacement products will be shipped back to you at Sling Media’s expense. You are responsible for costs to ship the original Slingbox hardware product to Sling Media’s Returns Center for repair or replacement.
What Does This Warranty Not Cover? You may only exercise this warranty from the country in which you purchased your Slingbox hardware product. Sling Media will not send repaired or replacement products to addresses outside the country in which you purchased your Slingbox hardware product. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Sling Media may charge for out-of-warranty service at a rate of $150 (USD), which includes costs to ship the repaired or replacement product to you.
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE WARRANTY STATED ABOVE (I.E. ONE YEAR FROM THE DATE OF PURCHASE). This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To the maximum extent permitted by law, Sling Media reserves the right to modify this warranty at any time.
Non-Warranty Returns Policy:
For products purchased at Sling Media’s online store
If you purchased your Slingbox hardware product directly from Sling Media’s online store and are dissatisfied, you may return it at your expense within 30 days from original shipment as long as it is in good condition.
Please contact the Sling Media Online Store billing support team at 1 877 GO SLING (option #2) to obtain a Return Material Authorization (RMA) number. Our agents will help you through the process through which you can return your product. Products must be shipped to Sling Media’s designated Returns Center using a trackable shipping method, and packaged appropriately for safe shipment. You are responsible for one-way shipping charges.
Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected.
Upon receipt at the designated Sling Media Returns Center, Sling Media will refund the purchase price of your product (including tax). Your original shipping and handling costs will not be refunded.
For products purchased at a retail store
If you purchased your product through a retail location (online or in person), you may be eligible for a full credit in accordance with the retailer’s return policy. You should contact the retail location where you purchased the product, as return policies vary. Sling Media cannot accept product returns for products purchased through a retail location. | 
